I gave Time Warner the boot: Pt 2

3.09.2009

On to the firing of Time Warner.

I was going to wait for a few other things to fall into place before I tried living cable-free. But then Time Warner pissed me off. My special pricing in exchange for a 15 month commitment had expired. They were going to automatically enroll me into another 12 month commitment. However, for various reasons, I could not make a 12 month commitment. I called Time Warner before my 15 month contract was up (like a good consumer) to see if I could get a price break without getting into another contract. The very nice lady I spoke with said that she could get me a deal where my cable/internet package would only increase by $15 instead of $35. Only thing is, she can't do that for me until my 15 month contract expired, and that I would have to call back in a week.

Groan.

I KNEW that if I called back, only to get a different CS rep, that I would probably get the runaround. So this very nice CS rep gave me her name and direct extension.

A week passes.

I call back.

After speaking with about three different people (meaning I was transferred and placed on hold three different times), I reached someone who said that they are not able to connect me with a direct extension, but she would email my very nice CS rep and ask her to call me back. That was last weekend.

Still no call.

So, I decide, that's it. I make my preparations. I get my new router. I disconnect my DVR box and clean up my cable remote, prepped and ready for return. Over my lunch hour today, I called Time Warner to get price quotes for their very basic cable package (I do not have a digital television, and refused to buy 3 converter boxes for my 3 televisions when in all reality I will probably have a digital television within 6 months). I lost track of how many times I was transferred. Once, I got transferred right back to the beginning of the automated system. Another time I got stuck in a tech support loop where none of the three options applied to my situation. Tech support? How did I even get there?

I FINALLY get connected with the right department, and I downgrade my digital, DVR cable to plain ole' basic. The whole process took 45 minutes, 5 of which was spent talking to the real-live human who was finally able to help me.

This whole experience has made me feel rather good about giving up (sorta) cable.

Now--just keep your fingers crossed for me that my replacement router is still working. And pray for my easy adjustment to a world without live pause and rewind.

I gave Time Warner the boot: Pt 1

Almost, anyway.

I had been thinking for some time about giving up my cable. You can watch (almost) anything online these days, so it's really hard to justify the extra expense. I took the plunge this weekend.

For many many months now, I have been having the most aggravating problem watching streaming video on my laptop. This weekend I managed to narrow the issue down to the router. Given that the router was a base model, and was almost 2 years old, it comes as no surprise that it crapped out on me. So, step 1, I bought a new, mid-range router. Got it set up, no major problems there. Tested out streaming video on my laptop, and WOW! I can't remember the last time I could watch video without ANY glitches!!

I can't really communicate how excited I was about this. ELATED! I had been struggling with the video issue on and off for about six months, usually taking up at least half of my day resulting in no solutions and with me in a very foul mood. So, on Saturday, after I installed the new router, I watched--on my laptop--an episode of The Simpsons. I watched an hour long episode of Saving Grace. It was a beautiful thing.

Then it stormed Saturday night. The "home" computer was turned off to protect it from power surges. Which means the power was cut to the cable modem and the router as well. On Sunday, my laptop wouldn't hold the wireless connection longer than 15 minutes. Honestly, I was lucky if I could hold it for 5 minutes. Four hours and a very foul mood later, I concluded the router was faulty. Dear mother ran to the store for me and exchanged it for a new one.

It's been 24 hours with this new routher.

So far so good.

Things to Be Thankful For

3.06.2009

I did not write this. I would cite the source on this if I had one. If anyone does happen to know the origin of this piece, I would love to give credit where credit is due.

1. The mess to clean up after a party, because you have been surrounded by friends.

2. The taxes you pay, because it means you are employed.

3. The clothes that fit a little too snug, because it means you have enough to eat.

4. A lawn that needs mowing, windows that need cleaning, and gutters that need fixing, because that means you have a home.

5. The last open spot at the far end of the parking lot, because it means you are capable of walking.

6. All the complaining you hear about our government, because it means you have freedom of speech.

7. The lady behind you in church that sings loudly and off key, because it means you can hear.

8. The piles of laundry and ironing, because it means your loved ones are nearby.

9. Weariness and aching muscles at the end of the day, because it means you have been productive.

10. Your huge heating bill because it means you are warm.

11. The alarm that goes off in the early morning hours, because it means you are alive.

BEL-LY LAUGH!!!!!

3.04.2009

You may have seen this, it's making the rounds. This video makes me belly laugh, and it takes a heck of a lot to make me belly laugh. If you like it, check out YouTube and look for Bizkit the Sleepwalking Dog.

Okay, embedding the video isn't working. Here's the URL:

http://www.youtube.com/watch?v=z2BgjH_CtIA